Our Commitment

At Murray Mediation Services, we are committed to protecting your privacy and maintaining strong practices in the handling of personal information in our care.

Ryan A. Murray Professional Corporation o/a Murray Mediation Services (referred to in this Privacy Policy as “Murray Mediation Services”, “we”, “us” or “our”) have developed this Privacy Policy (this “Policy”) in accordance with applicable privacy legislation.

What is Personal Information?

This Policy applies to the personal information of Murray Mediation Services’s customers and other individuals that we deal with. The Policy does not apply to personal information of our employees or to information that is not personal information.

When we say “Information” we are referring to information that is about you that applicable law classifies as personal information. It does not include information that is anonymous, aggregated or is no longer identifiable to a specific person.

Privacy Basics

We collect information for the purposes of managing and administering our business. We may collect information with your consent as permitted or required by law.

Information that we collect includes but is not limited to:

Name, address, email address, telephone number, mobile phone number and other contact particulars.

Copies of the pleadings in the lawsuit or claim, copies of medical documentation related to the lawsuit or claim and information we collect from public sources and third parties with your consent or as permitted by law.

Cookies and Interest-Based Advertising

When you visit the Murray Mediation Services website, we may collect and use your internet protocol address to help diagnose problems with our server and to administer the website, to identify users and their activities on the Murray Mediation Services website and to gather broad demographic information.

We may also use “cookies”, a technology that installs a small amount of information on a website user’s computers to permit our website to recognize future visits using that computer. Cookies enhance the convenience and use of our website. For example, the information provided through cookies is used to recognize you as a previous user of our website. You may choose to decline cookies if your browser permits, but doing so may affect your use of our website and your ability to access certain features of our website or engage in transactions through our website.

Murray Mediation Services may also use web cookies and pixel tags to track user behaviour on our website and to compile reports regarding user demographics, website traffic patterns and website engagement. We may then provide these reports to advertisers or others. We may also use other automated tracking technology or methods on our website to enhance the user experience.

Murray Mediation Services may use third party advertising networks to display advertising on our websites or other websites. These advertising networks use cookies or similar technologies to track your navigation habits on our websites and third party websites in order to serve you advertising that is customized to your inferred interests and preferences. For example, a cookie may be placed on your computer when you visit the Murray Mediation Services website, which is recognized and used by third party advertising networks to serve you with a Murray Mediation Services ad when you visit other websites within their advertising network.

Your Consent

Murray Mediation Services collects and uses and discloses your Information with your consent, or as permitted or required by law. Generally, by providing us with your Information, we will assume that you consent to our collection, use and disclosure of such Information for the purposes identified or described in this Policy, if applicable, or otherwise at the time of collection.

We may be required or permitted under statute or regulation to collect, use or disclose Information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency.

You may withdraw your consent to our collection, use and disclosure of your Information at any time, subject to contractual and legal restrictions and reasonable notice. We will let you know the consequences of refusing or withdrawing consent. Note that if you withdraw your consent to certain uses of your Information we may no longer be able to provide certain of our services.

Access, Correction and Contacting Us

As part of delivering an optimal service experience, the accuracy of your Information is important to us. If you wish to request access to or correct your information you may write to:

Ryan A. Murray Professional Corporation o/a Murray Mediation Services – Attn: Ryan A. Murray

Your right to access or correct your information is subject to applicable legal restrictions. We may take steps to verify your identity before granting access or making corrections.

Policy Update

This Policy may be revised from time to time. If we intend to use or disclose personal information for purposes materially different than those described in this Policy, we will make reasonable efforts to notify affected individuals, if necessary, including by posting the revised Policy on our website at www.murraymediationservices.ca. We encourage you to visit this website frequently to obtain the current version. Your continued provision of personal information or use of our services following any change to this Policy constitutes your acceptance of any such change. This Policy is effective as of January 2, 2020